pbpsophie
NEW BERRY ON THE BLOCK
- Joined
- Jul 31, 2014
- Messages
- 28
- Reaction score
- 8
- Points
- 15
I wanted to purchase a BBD bundle a few minutes ago. However, there's a new purchase requirement in your store that says I have to give my address and it should match up with the address in my payment method.
First of all, I am using PayPal so as a protected payment method, it should not show any of my info, just accept or deny payments. How are you going to compare addresses?
Giving the benefit of the doubt, I filled the info in the page that was presented and the last two fields were username and password. I thought it was going to be used as a safety means to update my account. However I got a strange message that said the username already existed or the email address is already in use. Well of course!! If I am giving you info to update my account or compare it, I have to exist!!
Then it said "The characters you typed do not match the characters in the picture." What characters?? What picture??
I do not understand what's going on with the purchase procedure in The Lilypad, maybe there's an issue there. The bad news is that I could not complete my order and maybe I will lose the opportunity to buy a beautiful bundle or some other future purchases.
First of all, I am using PayPal so as a protected payment method, it should not show any of my info, just accept or deny payments. How are you going to compare addresses?
Giving the benefit of the doubt, I filled the info in the page that was presented and the last two fields were username and password. I thought it was going to be used as a safety means to update my account. However I got a strange message that said the username already existed or the email address is already in use. Well of course!! If I am giving you info to update my account or compare it, I have to exist!!
Then it said "The characters you typed do not match the characters in the picture." What characters?? What picture??
I do not understand what's going on with the purchase procedure in The Lilypad, maybe there's an issue there. The bad news is that I could not complete my order and maybe I will lose the opportunity to buy a beautiful bundle or some other future purchases.