Returns
We adhere to a strict policy, and do not accept returns or
refunds on downloadable goods once purchased, so please choose
carefully. If the products are defective in any way, please contact us
and we will work with you to resolve the problem. We reserve the right
to replace or repair the item or issue a refund at our sole discretion.
If you have any problems or questions, please email us.
Product Information
All products in the shop are of a downloadable nature, and are provided in compressed/zipped (.zip) format. This file format will require a program such as Winzip to unpack or uncompress them. The reason for this is not only to try and keep the size of the files as small as possible for download, but also to neatly contain the content of your download in one folder. You can download a free trial of Winzip from http://www.winzip.com, or check your operating system to see if you have a zip program built in.
All downloadable products will be available for sixty (60) days after payment has been received. Should you have any problems downloading your products, please email us.
If you use Paypal to pay for your items they will be available for download immediately after your payment has been processed.
Postage/shipping
All products in the shop are of a downloadable nature, so no postage/shipping will be added to your order.
